Insurance Information

If you feel your home has been damaged by wind or hail, call Eastwood today…

We offer assistance with the entire claim process:

  • We evaluate the damage
  • Assist with calling in the claim
  • Meet with the adjuster
  • Review the insurance estimate with you
  • Generate the final invoice for work completed on your home

What do I do if I think my home is damaged by wind or hail?

Call Eastwood Exteriors. We will come out and evaluate the total damage to your home’s exterior. If we think it qualifies for repairs we will work with you to call in the claim and then represent you at the insurance adjuster meeting.

Will my insurance premiums increase because I file a claim?

NO. These are considered “Not at fault” claims in Texas and you cannot be singled out. You didn’t create the weather. Your rates may increase in your area as a result of the volume of claims and widespread damage, but that would happen whether you file a claim or not.

Why not wait to hear what my insurance company has to say?

Our job as the contractor is to assess the damage and the cost of the repairs. Your insurance company will generate its own estimate for repairs and we can review this “scope” and make sure you have been paid fairly. With storm related damage, adjusters are handling multiple claims daily and things do get overlooked. It really helps to have a contractor you trust in your corner, and it can make a huge difference to your claim’s outcome.

Should I get multiple bids?

You are paying a fixed out-of-pocket amount for you claim, which is your deductible. Your insurance pays the rest. So if you shop around, seek quality contractors rather than the cheapest. The products and workmanship that go into your roof is paramount. We work with you to get the best quality roof installed.

Do I have to pay my deductible?

Yes. Your deductible is your out-of-pocket expense. It is important to pay this amount to your contactor. In fact, it is the law. Some contractors will offer to “cover” the deductible for you. THIS IS ILLEGAL: In Texas it is a state felony. Both roofing companies and homeowners can be prosecuted for insurance fraud. Work with your contractor to stay on the right side of the law and get the best roofing solution for your home.

Why is my insurance check so small?

A typical example of a claim settlement: Your insurance determines the total claim or Replacement Cost Value (RCV). They then depreciate the claim and determine an ACV amount (Actual Cash Value). The difference between these two amounts is referred to as depreciation.  So the first check that shows up is the total claim minus the deductible minus the depreciation. When the work is completed, the depreciation is released (second check) and you pay that to your contractor, along with your deductible.

How much is this going to cost me?

Only your deductible. A typical deductible on (RCV) Homeowners insurance is 1% of the insured value of the home. For example; on a home insured at $150,000 the deductible would be $1,500. We are seeing policies sold that are 2% deductible so your out-of-pocket would be $3,000. There are also (ACV) Actual Cash Value policies being sold. This means the insurance policy doesn’t have to pay the real replacement cost of your roof but the Actual Cash Value only. Check with your insurance agent to make sure you are not underinsured. Hail hits central Texas areas and towns every 7 years on average.